Frequently Asked Questions

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Our store is open Monday through Friday from 9 a.m. to 4 p.m., and closed on Saturday and Sunday.

No, we do not offer free shipping, but it you live in the Knoxville area feel free to pick your order up in person at no charge.

Up 'N Stitchz provides a variety of services including embroidery, DTF, sublimation, laser engraving and sand blasting.

We accept returns within 30 days of purchase with a receipt. Items must be in their original packaging and in new condition. Personalized items are non-returnable. All online order cancellations are subject to a 20% cancellation fee.